
To check if you are using the website with the correct system requirements, please click on the compatibility tool in the dashboard.
Once you click on ‘Compatibility’, a screen will appear which will test your system requirements on the following issues:
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If your browser's Cookies have been enabled
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If your browser's Javascript is enabled
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If you are using the recommended browser
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If your microphone is enabled.
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If you are using the recommended display resolution
Make sure that all the parameters are checked with a green tick.
You can also test your microphone & speaker on this screen to see if they are working properly.
For Speaking related troubleshooting, please click here